The Eighties: From Rags to Riches 41: Deep Dive into Potential, Optimize Services (1)
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The next morning, in the small office of Jiang Ji Industrial, the atmosphere was serious and focused. Jiang Tao gathered his core team—Liu Quanfu, who was in charge of technology; Wang Hao, responsible for the renovation workshop and daily store management; and his wife Lin Wei, who now almost fully handled finance, administration, and external communications—for a brief morning meeting. 0
 
“Everyone is clear about what we saw at Southern Electric Store yesterday,” Jiang Tao said, tapping his fingers on the table as he scanned the room. “They are aggressive, well-funded, and their store is impressive, focusing on imported new goods that are indeed eye-catching. We cannot compete with them head-on in terms of funding or grandeur; that would be attacking their strengths with our weaknesses.” 0
 
Old Master Liu nodded, puffing on his pipe. “The boss is right. Those young folks from the south may look flashy, but when it comes to the hard skills of repairs—especially dealing with the old machines and appliances we've been using for years—they can't match our experience.” 0
 
Wang Hao added, “Brother Jiang, they can't compete with us in renovations either! Our eye for old goods, the depth of our repairs, and our cost control are far beyond what they can achieve! I guarantee that our refurbished items will be more durable than some of their new brands!” 0
 
Lin Wei analyzed from another angle: “Their advantage lies in capturing a segment of consumers who seek novelty and foreign products. Plus, their store image and service processes appear more ‘modern.’ We definitely need to improve in these areas.” 0
 
“Exactly!” Jiang Tao affirmed everyone’s views. “So our strategy moving forward is clear: leverage our strengths, dig deep into our potential, and optimize our services!” 0
 
He looked at Old Liu. “Master Liu, you continue to oversee repairs. When we encounter those ‘difficult problems’ that Southern Electric refuses to take on or can't fix, those will be our opportunities! Especially equipment from factories or some old items with special significance—we must ensure they are repaired well and precisely! This is fundamental to our reputation; we cannot afford to lose it!” 0
 
Then he turned to Wang Hao. “Wang Hao, you need to keep a tight rein on quality in the renovation workshop! From acquisition and inspection to repair and polishing, right through to final performance testing and appearance cleaning—every step must be meticulous! I want customers to feel that what they receive from Jiang Ji is worth it! It should feel even better than new! Additionally, manage inventory well; know which models sell well and which need urgent renovation.” 0
 
“Don’t worry, Brother Jiang! I’ll ensure we meet our targets!” Wang Hao promised confidently. 0
 
Finally, Jiang Tao looked at Lin Wei with a softer gaze. “Weiwei, you’ll need to put extra effort into managing the store, customer reception processes, and our promotional methods. While our store may not be as large as Southern Electric's, we can make it cleaner, tidier, and cozier. In terms of service, we need to be more enthusiastic, patient, and professional! Also, regarding our previous offer of a ‘one-month warranty,’ I think we can upgrade it to a ‘three-month warranty’! This will give customers complete peace of mind!” 0
 
“Understood,” Lin Wei nodded seriously. “I’ll keep a close eye on the accounts and control costs effectively.” 0
 
“Great!” Jiang Tao slapped the table. “Everyone disperse! Southern Electric may be strong, but we at Jiang Ji are no pushovers! Let’s show them who truly leads the repair and renovation industry in this city!” 0
 
With the meeting concluded, the entire Jiang Ji team sprang into action. Jiang Tao himself dove into the renovation workshop. His task was not just to repair but also to optimize and upgrade. 0
 
He picked up a recently returned Huasheng brand fan that was functional but had an outdated appearance and made quite a bit of noise. With Wang Hao and other apprentices watching nearby, he began his demonstration. 0
 
Disassembling and cleaning were routine operations that needed no explanation. The key lay in the repair and optimization stages. He quickly diagnosed slight wear on the electric motor's bearings and aging coils using his ability. As he replaced the bearings, he explained to Wang Hao and the others: “You see this bearing? Although it still turns, there’s already wear inside—it’s the main source of noise. Replacing it with this new one will significantly reduce the sound.” 0
 
Next, he casually brushed his fingers over the electric motor coil while secretly activating his mental power for energy activation. He continued speaking: “Old coils tend to overheat and have low efficiency. When cleaning them, we must ensure all ventilation holes are clear; during installation, alignment is crucial for good heat dissipation—this will extend the motor's lifespan and enhance airflow.” 0
 
The most critical step came when assembling the fan blades; Jiang Tao took out a caliper to carefully measure angles before using pliers to make extremely subtle adjustments to the edges of several blades. “The strength of a fan’s airflow and its noise level largely depend on the dynamic balance of its blades and their aerodynamic shape. While we can’t achieve precision like large factories in design, we can find an angle through post-adjustment that minimizes noise while optimizing airflow.” This was his unique technique combining knowledge from his past life in aerodynamics with his abilities as assistance. 0
 
 
 
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