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墨書 Inktalez
"I have already called the person in charge over at Hongqing, and I want to change my accommodation! Is your manager coming or not? I want to see your general manager!"
Wu Yuqian smiled as he hung up the phone, hearing the furious voice of the Bald Customer from the reception area.
"You broke my antique vase. This isn't just about money; I'm not short on cash... I want your attitude. This isn't just your problem. With such a chaotic living environment, allowing people to argue in public places... If you can break an antique vase due to negligence, then a goose can bite someone, and soon enough, a bear could eat someone... Are you with me, brother?"
When Wu Yuqian entered, the Bald Man was standing in the middle of the room, spitting words in anger, trying to rally support. Beside him stood the parents of the child who had been injured by the goose, remaining silent.
"When is your general manager coming? Is there any contact?" The bald man glared at Wu Yuqian and asked.
"I'm sorry, our general manager is very busy and will need some time to arrive. Please don't worry; have some tea while you wait. Rest assured, we at the Resort will compensate for any losses incurred by our guests."
Wu Yuqian graciously tried to soothe the emotions of the two tourists, while Yuan Peng stood beside him like a wilted eggplant.
In the corner of the room lay an open travel bag, revealing shards of a porcelain vase.
"Can your words be trusted? Do they count?" The bald tourist glared at Wu Yuqian. "How long has it been? Still no sign of the general manager. Is my three million just a number? I've already arranged to visit friends tonight; what am I supposed to take with me now?"
He pointed to a young man beside him. "And this child's face was injured by your goose. Although there are no cuts, it's swollen. Can you guarantee that your wild geese are free from bacteria and viruses? Can you ensure there won't be any long-term effects that could disfigure his face? He's young and shy; I'll speak on his behalf..."
The Young Father sitting nearby was taken aback by the bald man's words. He hadn't intended for things to escalate this far; he only wanted some compensation.
The couple had taken their child for a picnic in the mountains. They had momentarily lost sight of him, which led to him startling a goose that flapped its wings and hit his face.
When staff from the Ecological Aquaculture Farm returned their crying child, they realized that he wasn't actually hurt; it was just that his chubby face looked swollen from crying.
But now, listening to this Bald Guest's bluster, if they only let the Resort waive their accommodation fees, it would be too cheap for them; they should be held responsible for the child's future!
The more Young Father thought about it, the more he felt it made sense. He stood up with a flushed face, frequently nodding in agreement with Bald Guest's opinion.
Yuan Peng felt overwhelmed; these two problematic tourists should not have been in the same reception room. However, the sudden appearance of Wu Yuqian forced the two to wait in one reception area, which made it easier to resolve the issues.
He had agreed without much thought after breaking a guest's vase and was now realizing that this situation could become troublesome.
Fortunately, the guest who had been poisoned by the yellow eel was still in the hospital; otherwise, things would be even more chaotic. The manager of the dining department, Song Ya, had gone over to calm things down, hoping that the guests there would be reasonable, but Resort would still have to offer compensation.
“Wu Jie, did you urge President Song to come over quickly?” Yuan Peng quietly asked Wu Yuqian during a moment when the two tourists were passionately discussing their grievances.
He wanted to call Song Pearl again to have her come directly to the VIP reception room at Resort, but Wu Yuqian kindly stopped him, suggesting that her contacting Song Pearl would be faster. Yuan Peng thought this made sense and agreed.
However, after such a long time, he could have made a full circle around Resort! Yet, Song Pearl still had not arrived.
“She should be here soon. I've already informed her. Just wait a moment; I'll call her again,” Wu Yuqian said as she took out her phone in front of Yuan Peng and dialed Song Pearl's number, putting it on speakerphone. After two beeps, the call connected.
“Pearl, why aren’t you here yet? Those guests with complaints are in the VIP reception room; don’t take a wrong turn!” Wu Yuqian spoke into the phone.
“I’ll be there shortly.” The response was concise and ended with a quick hang-up.
Wu Yuqian smiled at the two tourists who had paused their conversation to look at her. “Don’t worry; just wait a little longer. She’ll be here soon.”
Song Pearl was supposed to have arrived earlier, but when she reached the Resort, she found that Yuan Peng was not there waiting for her and did not see the guest whose antique vase had been broken. After asking the staff there, she learned that both the guest and Assistant Yuan had been taken to the VIP reception room by Wu Jie.
Why didn’t this Yuan Peng give me clear directions? However, the environment in the VIP reception area was better than that of a large hotel, so handling it this way showed more sincerity from the company.
Song Pearl felt a bit annoyed with Yuan Peng for not providing clear directions but quickly let it go after thinking about it. Putting herself in his shoes, anyone who broke a three-million-dollar antique vase would likely be flustered. Fortunately, it was Yuan Peng. If it had been her instead, she might have just stood there in shock.
Song Pearl was just about to leave after asking a question when suddenly, a fierce-looking Middle-Aged Woman burst in through the lobby door, wearing a black chiffon blouse. The woman's heavily made-up face was flushed, and she charged straight at Song Pearl.
Song Pearl was startled and dodged aside, only to realize that the woman was not aiming for her but for a couple walking behind her.
When she turned to look, she saw the frenzied woman waving her well-maintained hands and reaching for the face of a tall man. The unsuspecting middle-aged man immediately had several red nail marks appear on his face.
"What are you doing?"
The disheveled man did not react much, but the woman in the white dress beside him saw her partner being scratched by another woman and rushed over like a protective hen, standing in front of him.
Another fight! Is there something wrong with the feng shui at the Resort? Why are there so many troublemakers around?
Song Pearl was too close; she initially did not want to get involved because the hotel staff had already noticed something was wrong and were gathering around...
Just as she was about to step away, her peripheral vision caught the Middle-Aged Woman lifting her foot in sharp high heels to kick the White-Dress Woman in the stomach...
No matter how that kick was executed, the White-Dress Woman would be hurt. Song Pearl had no time to think; she leaned sideways and collided with the Middle-Aged Woman, causing her to fall awkwardly to the ground.
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