Once the payment is successful, your Inkcoin will immediately appear in your "Wallet."

If you have completed the payment but do not see the corresponding Inkcoin in your wallet, please contact our customer service team via email, and we will verify the payment details.

After logging into the platform, go to the "Personal Page" > "Deposit" page.

You will find an option for "Top-up History." Click on it to view all your past top-up records.

Enjoy the convenience of credit card payments on the Inktalez platform with no additional transaction fees.

Should you have any inquiries, please do not hesitate to reach out to our customer service team via email at [email protected]

According to the standard contract terms, if there are unused Inkcoin in your account, a proportional refund will be issued upon request. For refund requests, please contact Inktalez customer service for assistance: [email protected]

Inkcoin can be used for various activities on the Inktalez platform, such as purchasing individual chapters for reading, buying entire books, or send virtual gifts.

We also plan to introduce more ways to use Inkcoin in the future.

Please note that Inkcoin are exclusively for use on the Inktalez platform. Therefore, we advise you to carefully consider your needs before purchasing.

If you encounter any issues or abnormalities during the top-up process, please promptly contact Inktalez's customer service team at [email protected] and provide your transaction number in the email.

If you discover novels on Inktalez that appear to be plagiarized or duplicated on other platforms, we take this matter very seriously.

Please contact us with relevant screenshots or evidence through our customer service email at [email protected].

We will promptly investigate and take appropriate action. Your assistance is crucial in maintaining the quality of the Inktalez platform. Thank you !

In the event of forgetting your password or if your account is compromised, please don't worry; we have dedicated security procedures in place.

- If you've forgotten your password, please use the "Forgot Password" feature to reset it.

- If you suspect your account is experiencing abnormal activity or has been unlawfully accessed, please immediately contact our customer service center via email at [email protected].

In your email, provide your account name and a detailed description of the situation so that we can swiftly and accurately investigate. Inktalez will respond as soon as possible and take appropriate security measures to assist you in recovering and safeguarding your account.

We are committed to providing you with a secure and reliable user environment.

Inktalez allows you to use the same account on up to two different devices.
(Using a referral code during registration allows for login on up to four different devices. Please note that if you didn't enter a referral code during registration, you won't be able to add one later.)

This design is intended to ensure that you can enjoy a seamless reading and user experience on your mobile, tablet, or computer.

*It's important to emphasize that the multi-device usage permission is for personal use only and should not be used for commercial purposes.

If your account is found to be involved in violations or commercial activities, Inktalez reserves the right to take all necessary actions, including but not limited to blocking or restricting your account.